Privacy Policy
Last Updated: March 27, 2026
Our Commitment to Privacy
As a defence technology company, data security and privacy are foundational to everything we do. We handle your information with the same rigor and care we apply to building our defence systems.
Table of Contents
1. Overview
Tosh Defence ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (toshdefence.com), use our products and services, or otherwise interact with us.
This policy applies to all users of our website, products, services, and platforms. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide
- Contact information: name, email address, phone number, organization, job title
- Account credentials: username and password for platform access
- Communication data: messages, inquiries, and correspondence sent through our contact forms or email
- Demo request data: organizational details, use case descriptions, and deployment requirements
- Feedback and survey responses provided voluntarily
2.2 Information Collected Automatically
- Device information: browser type, operating system, device identifiers
- Usage data: pages visited, time spent, click patterns, referring URLs
- Network data: IP address, approximate geographic location, ISP information
- Cookies and similar tracking technologies (see Section 7)
2.3 Information from Third Parties
- Publicly available information from business directories and professional networks
- Information from partners and authorized distributors
- Analytics data from third-party service providers
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing, operating, and maintaining our website and Services
- Processing and responding to inquiries, demo requests, and support tickets
- Communicating with you about products, services, updates, and security alerts
- Personalizing your experience and delivering relevant content
- Analyzing usage patterns to improve our Services and user experience
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations and enforcing our Terms and Conditions
- Conducting research and development to enhance our AI and defence technologies
5. Data Security
Given our focus on defence and security technology, we implement industry-leading security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee security training and background verification
- Incident response procedures and breach notification protocols
- Physical security measures at our facilities
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods are determined by:
- The nature and sensitivity of the information
- The purposes for which the information was collected
- Applicable legal and regulatory requirements
- Legitimate business needs, including contract fulfillment and dispute resolution
When your information is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information, subject to legal obligations
- Right to Restriction: Request limitation of processing in certain circumstances
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw previously given consent at any time
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information during such transfers, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with all third-party service providers
- Compliance with applicable cross-border data transfer regulations
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
11. Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.
We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:
- Email: [email protected]
- General Inquiries: [email protected]
- Phone: +91-9694162992
- Website: toshdefence.com
- Address: Tosh Defence Private Limited, Unit 10, Ground Floor, Centrum Plaza, Golf Course Road, Sector 53, Gurugram 122011